Support Forum

Hello,

I am a new user to the program. I just installed V2.5.1.0 on a Win XP computer. When I start the program, I get 2 or 3 Unknown Application Error messages:
http://i44.tinypic.com/2m4dr42.jpg

When I scan a folder for book, the program does not return any results. When I close out, I get the Unknown Application Error box.

I get similar behavior when I close the program.

I re-installed Microsoft .Net Framework 4 but nothing changed. Your help is appreciated.

Thank you.

Hi,
I have version 2.5.0.2 Pro under win7 64, SP1.

1)The program starts OK, but after loading a database the error message below (**) appears.
In most cases, after clicking away the error message box and minimizing the prog window and maximizing it again, the program works.
In some cases (maybe 5%) the program crashes.
Can you help?

Otherwise I like this version very much, especially its feature, where I can display the books in their directory structure.

2) I am no longer able to send e-mails to your support address after my original address was changed
by our administration from surname@xxx.yyy to givenname.surname@xxx.yyy
(I have opened a new account with another email address to post this). Am I doing something wrong?

Sincerely,
Val

**Error Message:

Unknown Application Error

System.NullReferenceException: Object reference not set to an instance of an object.
at
AlfaNetSoft.AEM.Presentation.Views.LocationPaneView.LoadDrive so
at
AlfaNetSoft.AEM.Presentation.Views.LocationPaneView.LocationP aneView_Loaded(Object sender, RoutedEventArgs e) at System.Windows.RoutedEventHandlerinfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlerslmpl(Object source, RoutedEventArgs args, Boolean reRaised)
at ....
.......

Hi, Happy 2012!!, my problem is as follows:
every time I start Alfa Ebooks Manager 2.5.1.0 windows I get 3 errors:
1. https://lh6.googleusercontent.com/-7WK-3hff_eQ/TwI5c7FY_3I/AAAAAAAAAuk/y...

2. https://lh5.googleusercontent.com/-PGOSdLOd24o/TwI7xk2UBBI/AAAAAAAAAvM/X...

3. https://lh6.googleusercontent.com/-GsbV5TnMVe4/TwI7yycozuI/AAAAAAAAAvU/Y...

The same happens when I try to create a new database, to be the problem?

For more information, tell them that my OS is Windows XP Professional with SP3 and has all the updates .NET Framework (from 1.0 to 4.0).

P. S. The program begins by loading the database that comes by default ...
https://lh3.googleusercontent.com/-GsW5KlhXwls/TwI7xNOUkQI/AAAAAAAAAvE/U...

Hi,

while editing some books the AEM crashed with "unknown error". Now the database can't be opened (unknown error). I deleted the config files in C:\Users\USER\AppData\Local\Alfa.NetSoft and now I get an error message while opening the database.

I'm using AEM 2.5.0.2 with Windows 7 home premium, all current OS patches installed and .net framework 4.

Maybe it would help to fix the database, but it seems as I can only repair it after opening it? Is there are command line for compacting or fixing the DB?

This is the first error message: Unknown Application Error
System.Data.EntityException: The underlying provider failed on Open. -->
System.Data.SqlServerCE.SqlCeException: The database file may be corrupted... And many more lines

The second error, right behind the first message: Unknown Application Error
System.ComponentModel.Composition.CompositionException: The composition produced a single composition error. The root cause is provided below...
1) The database file may be corrupted ... Andy many more lines

Please advise how to get the database running. :-)

Thank you,
André

Hello,

I have installed the program and Microsoft .NET Framework 4. When I try to launch the application, the graphical user interface does not load. (The process is started, however). What am I supposed to do?

Thanks!

I have a database of 2300 ebooks. When trying to export the records to an xml or csv file no only the heading is written:

and in the csv file:

Number,Title,Subtitle,Authors,Publish Date,ISBN-10,ISBN-13,Genre,Publisher,Series,Pages,Language,Rating,Edition,Book File,Web Links,Add Date,Price,Dimension,Binding,Weight

What do I do wrong?

Who can help me? Thanks in advance.

Frits

Hi,
Barnes & Noble has updated its data structure. If you use to update books from it, please download and replace the Barnes & Noble plug-in:
http://alfaebooks.com/files/plugins/Barnes.rar

Since yesterday Bol.Com NL has changed its data structure. So if you use this site please update the Bol.com plugin. You can download it here
http://alfaebooks.com/files/plugins/Bol_com.rar

How do I customize my library so that it looks like my books are on a shelf?

in my case,
first. Library Explore is deselected from view menu,
then close AEM program. then Error Occur.

If Library Explore is selected, the error does not occur.

ps. where is update menu anyway?

Error message is below
--------------------------------------
Unknown Application Error

System.ArgumentNullException:Value cannot be null.
Parameter name: container
at System.Windows.Controls.ItemContainerGenerator.IndexFromContainer(DependencyObject container)
at AlfaNetSoft.Controls.OutlookPane.get_SelectedIndex()
at AlfaNetSoft.AEM.Presentation.Views.NavigationPaneView.SaveState()
at AlfaNetSoft.AEM.Applications.ViewModels.ShellViewModel.ViewClosing(Object sender,CancelEventArgs e)
at System.ComponentModel.CancelEventHandler.Invoke(Object sender,CancelEventArgs e)
at System.Windows.Window.OnClosing(CancelEventArgs e)
at System.Windos.Window.WindowFilterMessage(InPtr hwnd,Int32 msg,IntPtr wParam,IntPtr IParm,Boolean& handled)
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtrhwnd,Int32 msg, IntPtr wParam, IntPtr IParam,Bolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd,Int32 msg,IntPtr wParam,IntPtr IParam,Boolean& ahndled)
at MS.Win32.HwnSubclass.DispatcherCallbackOperation(Object o)
at System.WindowsThreading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args,Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Ojbect source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

---------------------------------------------------